Seattle Residential: I Do That: The Team Concept: Is it For You?

The Team Concept: Is it For You?

 

The Real Estate Team Concept: Is It for You?

 

I welcome comments with pros or cons for either model.


Some events in life require team participation and others thrive with individual effort. Throughout our schooling the concepts of team cooperation and team spirit were drummed into us even down to the level of the chess team. I will admit that the chess team was a place where one could learn to play that game well, and the better the team dynamics, generally the better a school would fare in a chess meet. But when a game was on the line, the ability and the effort of the individual determined the end result.

Due to the recent promotion of the team concept in real estate in the past few years, I’ve had to ask myself, “Does leading a team or being on a team add anything to my current position of real estate broker*?” And the second and more important question is, “Does working with a team bring any advantage to a seller or a buyer in the real estate market place over working with an individual broker?

Real Estate TeamsReal Estate teams are composed in many ways, but the basic components include the team leader, brokers who work with sellers, brokers who work with buyers, and brokers or non-licensed personnel who work in the office with specific details such has IT, social presence, transaction coordination and other functions necessary to assist those working with clients.

As a broker, how does being on a team help me? The new broker will have an educational system in place and have the opportunity to work in a mentor-like environment. As problems are encountered, the broker will be exposed to solutions and increase their overall abilities. Generally, a team will be able to provide leads to each team member in greater volume than a the lone broker can usually generate. The team presence is often viewed as having more business than other brokers, and therefore they may be considered the brokerage of choice by more people.

A broker with years of experience, perhaps would want to start a team. The more successful the team, the more successful each broker will be. And actually, this is the model that real estate has thrived under for years. A designated broker (now known in Washington as the designated broker for a Firm) presides, and if his skills extend beyond being a representative for his clients, into the ability to manage other brokers, success will be his. If it turns out that this individual is not “manager material”, he eventually will leave the business or end up working as an individual again.

What does a team bring to clients? Ideally, a well run team provides the buyer or seller client with a ready contact anytime during business hours. The team has specialist you stay current with on all aspects of their specialty. Some buyers and sellers feel that they get more service when there are more team members, and because of that, their needs may be more readily met.

One on OneAs a broker, how is working alone an advantage? Brokers who work as individuals know that they are totally responsible for satisfying their clients. This may result in being able to work with fewer clients but the broker remains in control of the transaction from initial contact, previewing, showing, writing the offer, presenting the offer and following up right through to closing. There is often personnel in the office that do some paperwork control for the Firm which centrally handle things that the individual broker can rely on. Often times forms are provided this way. Conference rooms are made available and so forth.

What does the individual style of broker relationship bring to the client? Some buyers and sellers choose an agent based on personality and trust. If not informed of the team concept early in the relationship, the client may not like being shuttled from one broker to another during the process. Often times personalities don’t mesh.

When looking for a real estate broker to help you with a purchase, a sale, or both, be sure to ask if the broker works on a team or if that broker works alone, and make sure that you are comfortable with the process you will be involved in. Closings at minimum take about a month and often take as long as six months. You want to be comfortable with the person or people you will often be in contact with.

*All real estate licensees in Washington State are now referred to as brokers. A broker is only an agent if he is in a contract (real or implied) with a buyer or seller to represent them in a transaction.

Image1: renjith krishnan / FreeDigitalPhotos.net

Image2: jscreationzs / FreeDigitalPhotos.net

Previously published on Puget Sound Professional Real Estate Group

 

 

 

 

Glenn Roberts
Retired

 

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Comment balloon 68 commentsGlenn Roberts • February 08 2011 10:13AM

Comments

The benefit of being a lone wolf broker, sole practitioner with a heck of a personal assistant is being on top of listing, marketing, the trip to the closing long table from A to Z. No missing links in the operation where I have to say, oh that's not enough images, copy or video but okay, good enough. Not good enough if others rowing the boat don't. Or as hard. To each his own. 170 exclusive listings to market means like having your own MLS and both sides of transaction after transaction without bumping heads with part time agents. Selection, listings are key and marketuing full throttle. 

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) over 7 years ago

Good morning, Glenn.....this is a wonderful topic....I have had a team for approx. 9 years.....my sole purpose in forming my team was to begin my process of removing myself from actually doing real estate transactions.....my last transaction was approx 4 years ago....everything I do now is on referral and I do the marketing because I enjoy it.....I will continue to role play with agents and mentor, but I do not participate in any transactions.....this is exactly what I had planned when I joined re/max 15 years ago...I've been in the real estate business for 33 years and with this setup, I can collect income for the rest of my life, if I wish...teams must be formed for the right reason and not everyone should have a team.....sorry for the length of this comment.

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 7 years ago

Andrew made a good point on working with a good assistant but no other agents.  The team approach can work well if done properly I think as long as ego's don't get in the way.

Posted by Bob Jakowinicz, Michigan Real Estate Agent-- MI RE Adventures (National Realty Centers Livonia--Bob Jakowinicz) over 7 years ago

The quality of service can be outstanding or poor with individuals or a team. Professional management of the home sale and purchase process is the key in all situations.

 The colors of winter in Maryland.  Life is good!

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) over 7 years ago

Andy - I suspected that you were a one man shop with incredible volume, and you have the back office covered.

Barbara - I know you're a team player (leader) and was hoping for comment from you. And long is good. Nice to see you've worked yourself in to a position you love.

Bob - Ego's can be a problem and I've seen some teams around whose members often come and then move on.

Posted by Glenn Roberts (Retired) over 7 years ago

GOOD MORNING GLENN! Excellent information!  I see the value in both.  If the team leader is not the best, then the team itself will operate poorly.  Like Barbara said, not everyone is meant for a team. I've had more clients who want to deal directly with only one person and so, for now, that suits me. Until someone makes a decision about which is right for them, being prepared to showcase experience is crucial and will gain clients whether on a team or not!  Did someone already suggest this??!! I will! -- G

Posted by Gabrielle Kamahele Rhind, Broker/Owner (KGC Properties LLC, Tucson Property Management & Real Estate) over 7 years ago

I did suggest this, Gab...and one misconception about teams is that even though someone is on a team, that does not mean their clients deal with multiple people....that's a lawsuit waiting to happen!!  everyone on my team does his/her own business....I refer a name and number and the agent takes it from there....I have nothing to do with anything else except the marketing....everyone does his/her own business....no overlap....they do cover for each other when it's time for a break....hope you don't mind another comment, Glenn.

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 7 years ago

Roy - Service is our industry

Gab - I think that an agent has to consider this and figure out where they fit. Then clients need to know as well.

Barbara - You are probably one of the most efficient team leaders in the industry and I welcome as many comments as you care to make. You model is different from what I've experienced here. So sellers and buyers complain that they never heard from their agent again, it was "someone" else that took care of the details.

Posted by Glenn Roberts (Retired) over 7 years ago

Thanks for the really well thought out post. As a rookie, the idea of starting out as an assistant or with a team would be a wonderful idea, but not sure how long it would last if personalities clashed. I do however, this in concept it is a great plan to collaborate strengths.

Posted by Roseanne Campagna, Kent/DesMoines/Blk Diamond/Renton/Maple Valley, WA (John L. Scott RE Maple Valley, WA ) over 7 years ago

Roseanne - My wife and I are somewhat of a team. We work with buyers separately, but do listings together. I don't know if I'd want to expand more than that.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn....unless you have a reason (phasing out but still enjoying the business and the income) there is no reason to expand....it's management intense unless the agents you hire are truly self starters and seasoned.....you would need to offer them referrals....until your business has overflow that you and your wife can't handle, a team would not work well....the team members would expect you to feed them something or why would they need you???  if you are hiring agents who can't stand on their own, they will fall on your watch....not the right people to hire....you need soldiers who can stand up straight on their own, and your team will give them extra strength plus business....just a few more cents from me!!!  now I'll leave it alone.

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 7 years ago

Your "cents" are gold, Barbara. I've seen some ads lately and some company models touting "the team" as the only way to go. It's unlikely that Marjie and I will generate more business than we need before retirement, but I wanted to discuss the options to broaden my knowledge. 

Posted by Glenn Roberts (Retired) over 7 years ago

Lots of good points. A team concept is definitely not for everyone.

Posted by Craig Hatcher (Georgia Residential Realty, LLC) over 7 years ago

Thanks for the post. In my new sole proprietorship brokerage, I have been pondering having either or both a "heck of a personal assistant" and/or a team approach. Eager to hear from more AR people regarding their experiences with both of these ideas.

Posted by Yvonne Jaramillo Ahearn, Esq. (B), REALTOR-Broker, CRS, GRI, ABR CLHMS (Hawaii Life Real Estate Brokers) over 7 years ago

Glenn....don't be misled....broker/owners like teams because the weak are supported by a team leader throwing them a bone.....I can fully understand that mentality.....agents come and go...the team creates some sense of stability.....THERE NEEDS TO BE A REASON TO FORM A TEAM.....preparing for retirement is a great reason.....you can still make money and not have to work for it....just market....and with internet marketing, it's pennies....you don't need to do direct mail....that's expensive....but it's my favorite....trumps blogging in my book!!!  and I love to blog....

once you have a reason, then the fun begins.....it's just like having your own office but without paying the light bill!!!  you don't want the revolving door type team....it's difficult to find the right fit and you need to be selective....it'll kill you, if you're not selective....sorry....here I go again... :)

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 7 years ago

Glenn, There's obviously two of us on this team, and try as I might, can't seem to hide from the rest of my team :)  Bill

Posted by Liz and Bill Spear, RE/MAX Elite Warren County OH (Cincinnati/Dayton) (RE/MAX Elite 513.520.5305 www.LizTour.com) over 7 years ago

Craig - How big is the Hatcher Team?

Yvonne - I'm taking notes too.

Barbara - Conceptually, brokerages all used to be teams and all were agents of the seller. Agency changed all that to the individual was truly alone. There was even some fear of touring together because you might disclose that a particular house worked for you buyer and maybe it worked for someone elses buyer too. Teams where each member has a role avoid that somewhat. And now agents have learned to keep their mouths shut.I plan to retire completely when I go.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn....I love doing what I do, and I'll always have some role within the industry until I don't remember my name!!!  I don't work....I just think!!!  but I get paid for thinking....the best part of this is that I can think from anywhere.

and I remember when brokerages were like teams....real estate is a new industry now that the rules have changed....if only everyone would learn the rules.

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) over 7 years ago

Bliz - I just managed to get our two at home computers networked, but I prefer to work at the office, while Marjie works from home. There is no hiding here though either. Transparency is the key.

Posted by Glenn Roberts (Retired) over 7 years ago

Great discussion re teams pro and con. I'm a sole proprietorship brokerage with a great assistant. I've been approached by agents who want to become part of my brokerage team but, as Barbara points out, they need to be really strong agents or I would just work twice as hard.  Right now my clients ask for me by name and want to work with me as their "broker". Oh, interesting that in Washington State the licensee terms are so reversed from California. Makes it a little confusing when advertising oneself nationally, I would think. I just had a call to list a high-end property and they wanted to work with a "broker" vs an agent.

Posted by Hella Mitschke Rothwell, Hawaii & California Real Estate Broker ((831) 626-4000) over 7 years ago

Hella - I think a great assistant is perfect in that they know by job title what their role is. And the name change is confusing for sure. Washing State told us last year when we changed from Brokerage/Designated Broker/Associate Broker/ Agent to Firm/Designated Broker/Managing Broker/Broker that is was to be more like adjoining states. I don't know what they are drinking in Idaho and Oregon, but I've got some pretty strong suspicions about what goes on in Olympia. At any rate, the public is thoroughly confused, but we're getting used to it. It's only been since last July.

Posted by Glenn Roberts (Retired) over 7 years ago

I had heard that in Oregon EVERYONE has to become a broker - didn't realize that they just changed the term, agent, to broker. Hm. Have thought about taking the brokers license there (it's only 20 miles away) now need to do some more research.

Posted by Hella Mitschke Rothwell, Hawaii & California Real Estate Broker ((831) 626-4000) over 7 years ago

Seems like it would take just the perfect situation to have a Team. Most agents that come into the business have visions of grandeur, followed by disappointment, turn bitter and leave. Others either make a living at it or flounder. Ego has a lot to do with all of it.

Posted by Eric Michael, Metro Detroit Real Estate Professional 734.564.1519 (Remerica Integrity, Realtors®, Northville, MI) over 7 years ago

Hella - maybe that is so, about Oregon.

Eric - Mt thoughts exactly. I've seen two agents be partners..for a short while, and some seem to go on forever. I've been hoping to hear from some Keller-Williams people. I see more teams there than anywhere.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn - I've been part of a team and it wasn't for me the way it was set up.  There are so many ways to set them up to make it work for everyone involved.

Posted by Michelle Gibson, REALTOR (Hansen Real Estate Group Inc. ) over 7 years ago

Hi Glenn: I know how hard I work - and I jsut cannot feel that I would be satisfied working in a team - and knowing I was putting in more hours and time... I maybe totally wrong.. but there you have it!... I know some agents who love it! Best, Gay

Posted by Gay E. Rosen, As Real as Real Estate Gets! (Julia B. Fee Sotheby's International Realty) over 7 years ago

I think working on a team is a great way to build a book of business

Posted by Ryan Case, 877-828-0710 (SCA Real Estate) over 7 years ago

Michelle - Sorry it didn't work out but I hope all is going well for you now.

Gay - Self starters and independents have a hard time with the concept, I think.

SCA - Building a foundation for a real estate career seems to be a great way to start, and Barbara (above) is using it for a stellar finish.

Posted by Glenn Roberts (Retired) over 7 years ago

I think it depends on the leader. If they get greedy and no longer think the team members are pulling their weight than there can be a problem. Egos definitely get in the way and people always think they are getting cheated or someone is getting more leads than they are. Just the nature of the business.

 

Allison Klein

Fort Collins Real Estate

Posted by Allison Klein, Fort Collins Real Estate (Full House Realty Group) over 7 years ago

It's the Barbara and Glenn show...lol

I did a post on this recently...I started the team in 2004 to help an agent...long story...and wasn't really planning to form a team...six years later and two more agents on my team and it is what it is.  Sometimes God has a strange way of leading you down a path you have no idea where it is going.

My team did a video today on Relocation (about 30% of our business is relo) and we hooted and howled till we cried...too bad I was paying by the hour!  I love working with my team and feeding them leads I no longer want...much like Barbara, I am the strategy behind the team.

Financially...they bring in what my husband makes each year (but don't tell him that!)

Intellectually...they keep me on my toes.

Relationships...they are my friends and an extension of my family in many ways.

Posted by Cindy Marchant, "Cindy in Indy" , Realtor, Fishers Real Estate (Keller Williams Indy NE 317-290-7775 www.marchantteam.com) over 7 years ago

I think that if they are set up the right way, meaning the way that Barbara has done it is one way that works...for her and her team of seasoned agents, but there are so many that are set up poorly where the team leader takes the good leads and expects the others to starve on the crappy ones....I think that there needs to be a reason.  I have found over the past 7 years that when I get too busy to handle some of the buyers that I get online, I qualify them and refer them out.  But it is not consistent enough to have a buyers' agent on a team unless they had their own business as well.  I think that you have to make a commitment to make it work the way that you want it to and that is the difficult part.  Most of the teams in my market are husband and wife teams.  Otherwise you have top producers with an assistant and a transaction manager.  Great topic of discussion.

Posted by Karen Feltman, Relocation Specialist in Cedar Rapids, Iowa (Cedar Rapids/Iowa City, IA KW Legacy Group) over 7 years ago

Great blog post Glen...thanks for sharing.

Posted by Ryan Dressel, Sacramento Home Staging (Stage Right Design, Inc.) over 7 years ago

Allison - I agree that the leader needs to have MBA instincts in the wisdom of Solomon.

Cindy-  You're funny and I'm happy to see a team dynamic working beyond ones dreams. Nice job. ( I try to read all your posts. Stop doing 2 or 3 a day)

Karen - Someone (the team leader) has to be able to bridge the gap between the feast and famine. That's the nature of the business. I tend to think of husbands and wives as just one person. There are 6 teams like that in our office of 100 agents. And then, there's Bliz. Inseparable for sure.

Posted by Glenn Roberts (Retired) over 7 years ago

Hi Glenn,

Although we are a team of 2 (on our cards), we work with up to 10 different services and or contracted individuals. We are convinced that we are all teams in one way or another.

But when you  review how to truly run a proper business, using a proper system and methods that allow for each task and function to be delegated if need be, is hard to put together, but once done will be very liberating.

It is a journey  of discovery, and Barb's comments and implementation is one of many ways how to make it work for you.

Micheal Gerber's E-Myth revisited is one of the best read on why it is a good thing to move towards running our careers like a business.....

Happy Selling

Posted by Peter Pfann @ eXp Realty Pfanntastic Properties in Victoria, Since 1986., Talk To or Text Peter 250-213-9490 (eXp Realty, Victoria BC www.pfanntastic.com) over 7 years ago

Great post. I agree that buyers and sellers should ask this up front. Neither system is wrong, but the buyer needs to know what they're getting and what to expect. Agents should really communicate these things without having to be asked, but unfortunately that doesn't always happen.

Posted by Ryan Hukill - Edmond, Realtor, Team Lead (ShowMeOKC Real Estate Pros of KW Elite) over 7 years ago

Ryan - You're welcome.

Peter and Linda - I suspect you mean a team consisting of lenders and escrow personnel, and title, and inspectors, etc. And I know couples work well together, after experimentation. I'm wondering how one agent can manage several for a long time. Barbara can. With others it may be like herding cats.

Posted by Glenn Roberts (Retired) over 7 years ago

When teams get too big the quality usually suffers. Grow with caution.

Posted by Dave Halpern, Louisville Short Sale Expert (Keller Williams Realty Louisville East (502) 664-7827) over 7 years ago

Ryan H - That's an angle I like to see discussed as well. It's not all about the agents. How does a client feel when they have a  team working for them...or when the get moved from a showing agent to a processing agent?

Dave - It seems to be hard to keep quality in tact with bigger numbers.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn: I believe in team. My company preaches it. I think the team approach benefits our client. Plus, it gives you at least one accountability partner or someone who complements your skills. Thanks for the post and congratulations on the feature!

Posted by Paul McFadden, Pest Control, Seattle, WA. (Paratex) over 7 years ago

Hi Glenn -- Good points.  I think it all boils down to the individual(s).  I've seen good and bad teams and individuals, there are both pros and cons.  A smart, successful person can make both effectively work really well.

Posted by Chris Olsen, Broker Owner Cleveland Ohio Real Estate (Olsen Ziegler Realty) over 7 years ago

Glenn, we work as a team of 2... I take the listings and Tim loves working with the buyers... and we have a virtual assistant who does all the processing on our deals... I don't think we want to be a bigger team, we just take the work that we can handle.  I am afraid to grow the team and loose the quality.  The only agents who would be a great asset to our team are in other states, so that takes care of that.  Great discussion.

Posted by Ellie Penaranda, Naples Florida Real Estate - Waterfront & Beach Co (239.776.5077 Downing-Frye Realty ) over 7 years ago

Most teams I have experienced are poorly managed and dis-organized. I prefer the concept of assistant and a buyers’ agent. I prefer quality of quantity.

Posted by Kathleen Daniels, San Jose Homes for Sale-Probate & Trust Specialist (KD Realty - 408.972.1822) over 7 years ago

Paul -  The name Legacy Group speaks to team. I'm sure the execs there know how to run a tight ship.

Chris - Individuals not on teams have to give it all to their clients. Individuals on teams have to give to their clients and other team members as well.

Ellie - Likie I said above...couples know how to work team play out (usually). And that's a good combination for clients.

Posted by Glenn Roberts (Retired) over 7 years ago

Kathleen - I think most team leaders are great agents but not necessarily great CEOs.

Posted by Glenn Roberts (Retired) over 7 years ago

I have had a tam for 6 years now and it works pretty well, but it is not for everyone. If you a control freak, it probably will not work. Our motto is "There is no "I" in Team". It takes a very confident person to be able to work for the good of the Team, knowing that the sum of all is better than the sum of the individuals. What we have discovered is that we each have a particular strength and weakness. We compliment each other. We have had some that wanted to be a team player, but just could not let go of their ego. That was short lived. We are very protective of each other and our Team.

Posted by Jeanne Kozak, REALTOR and Broker/Owner in WV and VA (RE/MAX In Action) over 7 years ago

Good discussion here!  I worked as a solo agent for about 5 years, then joined a fairly large team where duties were segmented (as in a team leader, several buyer agents, a listing coordinator and a transaction coordinator).  I loved being able to work just with buyers but found that many clients disliked the feeling of being passed off to various people.  Now I work within a 2 person team with my son - and it is perfect for me.  We can collaborate, back each other up as necessary - & we each bring individual strengths and talents which make us better together than separate. (Plus we have it covered - if clients prefer male, female, older, younger - done!) 

Posted by Nancy Conner, Olympia/Thurston County WA over 7 years ago

Jeanne - Good work on finding the balance that is needed for teams to prosper.

Nancy - I empathize with the client disliking being passed off at some point in the transaction. Glad to hear your son found his way to your business.

Posted by Glenn Roberts (Retired) over 7 years ago

These are all such great comments.  As I am moving toward the thoughts of starting a team I will take into consideration all that I have learned through your comments.  I have been in business for 8 years now and two of my daughters now have their licenses so I am on my way to a family team.  I'm looking forward to it.

Posted by Sandra Hopkins, Realtor® , Associate Broker (Keller Williams American Premier Realty) over 7 years ago

Glenn, nice way to put that - I have a team as well, it provides us a lot of benefits. 

Posted by Terkel Sørensen, Realtor, 951.805.0773 , Bank owned and Short Sales (Real Estate Places) over 7 years ago

Great post Glenn, I wish I would have read this before I entered into a so called T E A M. I'm back to being a lone wolf.

Posted by Paul S. Henderson, REALTOR®,CRS,, Tacoma Washington Agent/Broker & Market Authority! (RE/MAX Northwest.) over 7 years ago

Hi Glenn,

I am in a team of four which includes myself, my husband, and my in-laws.  For us, I think it works out well for our clients.  When there's four, we can cover more.

I think working in a team is a personal choice.  One should ask the same questions you asked yourself to find the right fit.  Great post!

Cheers from Lake Tahoe,

~Grace Yee

Posted by Brandon & Grace Yee, Lake Tahoe Real Estate (Chase International) over 7 years ago

I want to be Barbara when I grow up. . she has the right concept.

I have a team and the challenges they present is in a daily basis.

Posted by Fernando Herboso - Broker for Maxus Realty Group, 301-246-0001 Serving Maryland, DC and Northern VA (Maxus Realty Group - Broker 301-246-0001) over 7 years ago

In my first year as a realtor I was assigned a cubicle with another newbie and we were both intent on being successful.  After seven months of being in the same room, hearing each other's style and realizing that we both had an exceptionally strong work ethic, we teamed up.  Five years later we operate together seamlessly and there is not one moment during which one of us feels that the other is slacking. 

I have watched other teams in town break up and invariably it is because the work load is not being perceived as being divided fairly and one partner always feels taken advantage of.  I appreciate all the hard work my partner does and vice versa.  We vacation at different times and never take the same day off.  Team work is amazing - if the load is shared equally.

Posted by Marnie Matarese, Showing you the best of Sarasota! (DWELL REAL ESTATE) over 7 years ago

Buyers and sellers need to know what "team" means to any individual agent.  To some, it means a bunch of real estate licensees working together and sharing responsibilities.  (Could that mean you'll be handed off to a less experienced agent when the presenter walks out of your house with a signed listing?) Or it could mean the host of real estate professionals who will help you accomplish your goals including a lender, inspector, real estate attorney, etc. 

Posted by Margaret Woda, Maryland Real Estate & Military Relocation (Long & Foster Real Estate, Inc.) over 7 years ago

Glenn: You are right. In fact, not everyone fits there. There have been some mega producers who have talked to us and we've decided it wasn't right. They were all concerned about their splits and talked a lot about themselves!

Posted by Paul McFadden, Pest Control, Seattle, WA. (Paratex) over 7 years ago

I have had a team for 14 years. It has grown slowly. I have learned so much of what to do and what not to do, I could write a book.

I only grow my team as necessary to follow up the leads and take care of our clients.

 

Posted by Missy Caulk, Savvy Realtor - Ann Arbor Real Estate (Missy Caulk TEAM) over 7 years ago

Sandra - Good luck with your family team.

Terkel - Happy to hear of another success story.

Paul - It took about 12 years of marriage before my wife and I worked together with clients, and now only listings.

Grace - Sounds good. I'll bet you have ideal in-laws.

Fernando - Me too.

Marnie - learning together, you two learned where each others strengths were.

Margaret - Reliable lenders, title, escrow and inspectors are important, but to too many agents spoil the offer?

Paul - That is the point. Find what style works for you

Missy - Somehow I suspected that you run a well ordered machine.

Posted by Glenn Roberts (Retired) over 7 years ago

What a great topic for discussion and it's something I've thought about lately.  We have some fairly large and impressive teams in our area - they are really small brokerages within the larger company. 

For me, it's better to work with fewer clients and do it all myself - that's why I went into this business - so I could have control and personal responsibility. 

I recently listed a house that had been with a team and the seller said she could never reach her "broker" and I knew she meant that she was being serviced by someone else.  Perhaps it should be better explained to the seller during the presentation, but if a seller wants to find me, they can.

Posted by Margaret Goss, Chicago's North Shore & Winnetka Real Estate (Baird & Warner Real Estate) over 7 years ago

Hi Glenn Roberds,
Thanks for sharing this information.  I think you’re exactly right about the Real Estate Team Concept.

A team concept is nothing new in business.  In fact it’s been there as long as the commerce existed.  However, for a long time there were several industries where working as a single entrepreneur only one person took all the credit, and did all the work for his/her clientele.  Now, there’s nothing wrong with that and with all the available technology these days you can be in business for yourself and do everything from sales to manufacturing to taking care of your budget and finances, all on your own.

Do you use blog marketing a lot in your business?
Thanks again,
Lauren Stevens
http://www.smartblogcontent.com

Posted by Lauren Stevens over 7 years ago

Margaret - The same thing is going on here in Seattle and that's one reason they've changed our names. Anyone with managing broker credentials can manage other brokers, or a team, but they are under the designated broker umbrella. This puts more pressure on the team leader to manage well.

Lauren - welcome to Active Rain. Modern technology does offer us ways to do it all or to share in team efforts. I've looked at your sight briefly, I think you have something to add to our discussions.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn, none of the agents in our firm operate as a team but I would have no problem with them doing so if it helped them increase their productivity and level of service. 

Posted by J. Philip Faranda, Broker-Owner (J. Philip Faranda (J. Philip R.E. LLC) Westchester County NY) over 7 years ago

Philip - Would your team leaders need to have broker qualifications or could any agent be a manager in NY?

Posted by Glenn Roberts (Retired) over 7 years ago

I have always been on a team and it lets me play to my strengths.  There are other people on my team who are better at details.  My strength is dealing with the clients.

Posted by Team Honeycutt (Allen Tate) over 7 years ago

Allen - Looks as if you have a large team. Glad to hear that it is working out.

Posted by Glenn Roberts (Retired) over 7 years ago

Might be slightly off topic as I'm not really part of a team... it's really a partnership... and our business has been thriving!  Would it work for everyone, definitely not!!  Does it work for us... absolutely! Why?  Here's my top 5 reasons I work with a partner...

6.  Super Service!  That's what we provide!  We cover each other and our clients love that they can always get one of us!

5.  Greater Bang for our Buck!  We don't partner to spend less... in fact, we spend more money on marketing our listings and our "brand" development.  We don't limit ourselves they way we would have to if going it alone.

4.  Accountability!  We answer to each other constantly!  Leads don't fall through the cracks.  Ideas don't fall by the wayside.  We are supportive and both thrive of the feedback we give each other... both positive and negative!

3.  Two Spheres for the Price of One!  Two agents mean more opportunities... more blogging, more networking, more open houses, more floor time, more past clients, etc.

2.  Good Cop, Bad Cop!  We got this down to a science... doesn't hurt that by nature I'm naughty and Gail is nice!  I deliver the news and Gail can provide the comfort!

1.  We Laugh.  Everyday!  Hearty Laughter.  Truly enjoying what we do shows in every aspect of our business.  Our clients enjoy our partnership almost as much as we do!

Hmmmmmmm.... maybe I should've written a blog on partnerships!!  LOL

Posted by Gail Szeluga & JoAnna Siminerio, Fostering Community Spirit Through Real Estate (Weichert Realtors - Manalapan - Marlboro) over 7 years ago

JoAnna - My wife and I have a similar partnership. We are a team and compliment each other. There ae plenty of jokes to head for from here, but I'll refrain.  Laughter is the best.

Posted by Glenn Roberts (Retired) over 7 years ago

Glenn,

I think teams can definitely work. They are not all alike. If your team is giving great service and seeing the the buyer and sellers needs then it will not only thrive but, grow.

 

Posted by Carla Freund, Raleigh - Cary Triangle Real Estate 919-602-8489 (Keller Williams Preferred Realty) over 6 years ago
Thank you ever so for you blog article.Thanks Again. Awesome.

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Posted by BlueBridge One almost 6 years ago

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